NEW YORK, NY - ShoreGroup Inc. announced in a press release that the United States Patent and Trademark Office granted the company its sixth in a series of allowed patents for systems management technology.
US Patent No. 7,600,160 was issued on October 6, 2009 and is entitled "Method and Apparatus for Identifying Problems in Computer Networks."
This patent, representing over ten years of research and development, extends upon the first five patents (issued between April 2006 and April 2009) to the heart of the underlying architecture of ShoreGroup's CaseSentry systems and application availability management solution.
This patent addresses how CaseSentry automates the process of identifying, diagnosing, and documenting the current state of the network based on known network or system objects and then detecting deviations from the known state of the network and reporting such discovered deviations as faults requiring a level of human action.
The CaseSentry Systems Management solution is available as part of a comprehensive, cost effective management service solution that includes system management consultation, implementation, maintenance and change management.
CaseSentry's architecture provides a powerful foundation from which a variety of systems and application management capabilities are performed, including end-to-end monitoring, diagnosing and documenting problems that impact systems and processes within a complex network environment.
This newest patent joins together the Intellectual Property (IP) claims of all previous patents extended to CaseSentry to provide unparalleled real-time end-to-end visibility into the health of networked systems and applications.
From a single platform, CaseSentry utilizes periodic polling and collection of object-generated trap data, without agents or other intrusive means that can impact system and network performance, to monitor the status of objects in a networked environment, and specifically to the technique of verifying the abnormal state of an object before opening a case in its case management system and generating notification alerts.
ShoreGroup delivers a complete portfolio of industry-leading management applications, maintenance solutions, professional services and products for unified communications networks.
